Ephraix is a technology company in Madurai, India, working with clients around the world. This page explains what personal data we handle, why, and what rights you have wherever you live.
By accessing or using https://ephraix.com (the “Site”), you acknowledge that you have read and understood this Privacy Policy and agree to the practices it describes. If you do not agree, please discontinue use of the Site. We may update this policy from time to time, and continued use of the Site after an update means you accept the revised version.
Ephraix is the controller of personal data collected through the Site. We are based in Madurai, Tamil Nadu, India, and work with clients globally.
We collect information you provide directly (such as name, email address, company name, and message content) and information collected automatically (such as basic device and usage information through cookies and similar technologies). We only collect what is necessary to provide and improve our services and to communicate with you.
We use personal data for the following purposes:
| Purpose | Example | Legal basis |
|---|---|---|
| Respond to enquiries | Name, email, message content | Legitimate interests (to communicate with you) |
| Provide and manage services | Contact details, project information | Performance of a contract |
| Improve our website and services | Analytics data, device information | Legitimate interests |
| Comply with legal obligations | Records, identification information | Legal obligation |
We use cookies and similar technologies to make the Site work, understand how it is used, and improve your experience. You can control cookies through your browser settings and, where applicable, we respect privacy signals such as Global Privacy Control (GPC).
We do not sell personal data. We may share data with trusted service providers who help us operate the Site and deliver our services (such as hosting, analytics, and communication tools), and where required by law or to protect our rights and users.
Your personal data may be processed in India or in other countries where our service providers operate. We take appropriate safeguards to protect your data in accordance with applicable laws.
We keep personal data only as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, and to object to or withdraw consent. Select your region below to learn more.
Under India’s Digital Personal Data Protection Act, 2023, you may request access to your data, correction, erasure, and grievance redressal, and you may withdraw consent at any time. Write to privacy@ephraix.com.
Under the GDPR / UK GDPR, you may request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interests. You may also lodge a complaint with your local supervisory authority.
Depending on your state (for example, California), you may have the right to know, delete, correct, and opt out of the sale or sharing of personal data. We do not sell personal data, and we will not discriminate against you for exercising your rights.
Wherever you live, you can contact us to ask about, access, correct, or delete your personal data. We will respond in line with the law that applies to you.
Our Site is not intended for children under the age of 16. We do not make automated decisions that produce legal or similarly significant effects. Our Site may contain links to third-party websites, and we are not responsible for their privacy practices.
We may update this policy from time to time. We will post the revised policy on this page with a new “last updated” date.
This policy is governed by the laws of India, without regard to its conflict of law principles.
If you have any questions about this Privacy Policy or how we handle personal data, please contact us:
Our teams work across key global locations, enabling us to collaborate closely with clients, partners and communities worldwide.
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